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GENERAL FAQs |
PRICING AND BILLING FAQs |
TECHNICAL FAQs
Do you offer corporate
pricing?
Yes, we do offer Corporate Pricing. We offer discounts to customers
who send or receive high volumes of faxes and we also offer discounts to
customers who wish to register more than 10 accounts. When registering
multiple accounts, each person is given their own personal number for
receiving faxes.
Do you offer any other monthly packages?
Yes, we have some higher volume packages available for corporate customers
and heavy fax users. Please contact our sales team for same.
Do you offer a "Pay as you go" package for sending faxes?
Yes, we offer the choice between a monthly or annual service fee to maintain
your fax number and from there, each page that you send is on a "Pay as you
go" plan.
Do you offer a "Pay as you go" package for receiving faxes?
Yes, we offer the choice between a monthly or annual service fee to maintain
your fax number ), we include some free inbound pages. From there, each page that you
send is on a "Pay as you go" plan.
Are there any additional taxes?
Customers in the US do not pay taxes. Indian customers pay services tax
according to Provincial regulations.
Is there a contract I have to sign?
No, there is only a Terms and Conditions that you must agree to when
registering for the service. It is part of the online registration process.
There is no contract that requires you to remain a customer for a minimum
length of time.
Is there a minimum time I must register for?
No, there is no minimum registration period. We charge you at the beginning
of every month for the service. If you no longer wish to use the service
simply contact us and we will cancel your account - you will not be charged
for the following month.
Can I change my packages after I register without penalty?
Yes, you can change your package after registering without penalty. Simply
contact us and let us know which package you would like to switch to.
How much does it cost to fax internationally?
Please contact sales department for details. |
